Report Fraud or Phishing
Phishing is a fraudulent attempt to steal your personal information such as, usernames, passwords, account numbers, social security number and other important information. Always remember, that we will never ask you for personal information via email, phone call or text message. If you are unsure about an email you have received, please do not click on any unfamiliar emails or links and contact us immediately by calling 671-472-5300 or email us at [email protected].
You can also report any fraud to the Office of the Attorney General, visit here [http://oagguam.org/consumer-protection/] under the Consumer Protection section of the website.
Visit the Federal Trade Commission for more on how to recognize and avoid phishing scams.
*Please note that [email protected] is a mailbox reserved for reporting phishing and fraud incidents only. You will receive an automated reply from this mailbox. You may be contacted directly via email by a Bank of Guam representative for follow-up on reported fraud incidents.