Lost or Stolen Card

If your Bank of Guam credit card or debit card has been lost, stolen, or otherwise compromised, please let us know immediately, so that we can better protect your accounts.

For MasterCard® or Visa® credit or debit cards, call:

  • 1-800-556-5678 (24 hours a day)

For Pacific Express ATM/POS debit card, call:

  • During business hours (M - Th 8:00am - 5:00pm; Fri 8:00am - 6:00pm): (671) 472-5300
  • After hours and holidays: (671) 472-5284